30-day money-back guarantee
You have 30 days from delivery to return an item for a refund, no questions asked.
How to return an item
- Email us at sav@panierideal.com with your order number and the item you want to return.
- We will send you the return address and instructions.
- Ship the item back within 14 days of our reply, unused, complete and in its original packaging.
Return shipping
- Changed your mind: return shipping is at your expense.
- Defective, damaged or not as described: the return is free. Email us a photo and we will offer a replacement or a full refund.
Refunds
Refunds are issued to your original payment method within 10 business days after we receive your return or proof that it was shipped. Depending on your bank, it may take a few more days to appear on your statement.